Ava Labs
Oct 2024 – Oct 2025
- Managed developer engagement through Sprinklr, identifying and nurturing promising builders, segmenting audiences, improving onboarding, and routing qualified leads to Avalanche programs and deeper technical support.
- Engaged 9,000+ developers and drove 6,900+ visits to Avalanche programs, resources, and events.
- Managed 4,400+ initial interactions, 3,500+ continued conversations, and 600+ follow-ups.
- Helped double program conversions from Q1 to Q2, contributed to a 29% improvement in clicks per message, and supported a 229% month-over-month increase in Elevate conversions.
- Ranked among the team’s strongest performers for click-through rate and lead discovery.